ALTERNATIVE CONSUMER DISPUTE RESOLUTION
In compliance with Article 18 of Law 144/2105, it is informed that the consumer for alternative dispute resolution must contact Cowboy Boots Portugal via email portugalcowboyboots@gmail.com, the competent entity for Alternative Resolution of Consumer Disputes (RAL) in your area or use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr
Competent Entities for Alternative Resolution of Consumer Disputes
As this is an online sales site, the Consumer Conflict Arbitration Center corresponding to the consumer's home is competent.
In the event of a consumer dispute, the consumer may use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities:
1. CNIACC - National Center for Information and Arbitration of Consumer Conflicts Tel.: (+351) 213 847 484; Email: cniacc@unl.pt
2. CIMAAL - Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve Tel.: (+351) 289 823 135; Email: cimail@mail.telepac.pt
3. Coimbra District Consumer Conflict Arbitration Center
Tel.: (+351) 239 821 690/289. Email: geral@centrodearbitragemdecoimbra.com
4. Lisbon Consumer Conflict Arbitration Center Tel .: (+351) 218 807 000/218807030. Email: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
5. Porto Consumer and Arbitration Information Center Tel.: (+351) 225 508 349 / 225 029 791; Email: cicap@mail.telepac.pt
6. Vale do Ave Consumer Conflict Arbitration Center / Arbitral Tribunal Tel.: (+351) 253 422 410; Email: triave@gmail.com
7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal) Tel.: (+351) 253 617 604; Email: geral@ciab.pt
8. Arbitration Center for Consumer Conflicts in the Autonomous Region of Madeira Address: Rua Direita, 27 - 1st Floor, 9050-405 Funchal; Email: centroarbitragem.sras@gov-madeira.pt
For more information, see the Consumer Portal at www.consumidor.pt
Competent Entities for Alternative Resolution of Consumer Disputes
As this is an online sales site, the Consumer Conflict Arbitration Center corresponding to the consumer's home is competent.
In the event of a consumer dispute, the consumer may use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities:
1. CNIACC - National Center for Information and Arbitration of Consumer Conflicts Tel.: (+351) 213 847 484; Email: cniacc@unl.pt
2. CIMAAL - Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve Tel.: (+351) 289 823 135; Email: cimail@mail.telepac.pt
3. Coimbra District Consumer Conflict Arbitration Center
Tel.: (+351) 239 821 690/289. Email: geral@centrodearbitragemdecoimbra.com
4. Lisbon Consumer Conflict Arbitration Center Tel .: (+351) 218 807 000/218807030. Email: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
5. Porto Consumer and Arbitration Information Center Tel.: (+351) 225 508 349 / 225 029 791; Email: cicap@mail.telepac.pt
6. Vale do Ave Consumer Conflict Arbitration Center / Arbitral Tribunal Tel.: (+351) 253 422 410; Email: triave@gmail.com
7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal) Tel.: (+351) 253 617 604; Email: geral@ciab.pt
8. Arbitration Center for Consumer Conflicts in the Autonomous Region of Madeira Address: Rua Direita, 27 - 1st Floor, 9050-405 Funchal; Email: centroarbitragem.sras@gov-madeira.pt
For more information, see the Consumer Portal at www.consumidor.pt