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    In compliance with Article 18 of Law 144/2105, we inform that the consumer for alternative dispute resolution should contact Cowboy Boots Portugal through the e-mail portugalcowboyboots@gmail.com, the competent entity for Alternative Resolution of Consumer Disputes (ADR) in their area or use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr.
    Competent Authorities for Alternative Dispute Resolution for Consumer Disputes
    As this is an online sales site, the Centre for Arbitration of Consumer Conflicts corresponding to the consumer's domicile is competent.
    In the event of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the following entities for alternative resolution of consumer disputes
    1. CNIACC - National Centre for Information and Arbitration of Consumer Conflicts Tel: (+351) 213 847 484; E-mail: cniacc@unl.pt
    2. CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Centre Tel: (+351) 289 823 135; E-mail: cimaal@mail.telepac.pt
    3. Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
    Tel: (+351) 239 821 690/289. E-mail: geral@centrodearbitragemdecoimbra.com
    4. Centro de Arbitragem de Conflitos de Consumo de Lisboa Tel: (+351) 218 807 000 / 218807030. E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
    5. Oporto Consumer Information and Arbitration Centre Tel: (+351) 225 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
    6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal de Arbitragem Tel: (+351) 253 422 410; E-mail: triave@gmail.com
    7. Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court) Tel.: (+351) 253 617 604; E-mail: geral@ciab.pt
    8. Consumer Arbitration Centre of the Autonomous Region of Madeira Address: Rua Direita, 27 - 1st floor, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt
    For further information consult the Consumer Portal at www.consumidor.pt